Measuring the User Experience
Autor
Bill Albert (Director, Design And Usability Center, Bentley University, Usa)
, Tom Tullis (Senior Vice President Of User Experience, Fidelity Investments, Usa)
Focuses on how to quantify the user experience. This title examines how technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders.