Rahva Raamat logo
Categories
triangle icon
Rahva Raamat logo
Categories
Books
triangle icon
Audiobooks
triangle icon
E-books
triangle icon
Games
triangle icon
Stationery
triangle icon
Gifts
triangle icon
Music & Movies
triangle icon
Electronics
triangle icon
Special offers!
triangle icon
delivery icon

Shipping is free

home icon

Perfect Phrases for Customer Service, Second Edition

Perfect Phrases for Customer Service, Second Edition
gallery icon
Gallery

Perfect Phrases for Customer Service, Second Edition

Filled with specific defusing tactics and key behavioral insights, this new edition shows how to reduce stress, find the right words to say, and handle hostile customers with ease and confidence.
basket icon

Permanently out of stock