Marketing 3.0
Автор
Philip Kotler (Kellogg School Of Management, Northwestern University, Evanston, Il)
, Hermawan Kartajaya (Markplus Strategy Consulting)
, Iwan Setiawan (Markplus, Inc.)
Understand the next level of marketing The new model for marketing-Marketing 3. 0-treats customers not as mere consumers but as the complex, multi-dimensional human beings that they are. Customers, in turn, are choosing companies and products that satisfy deeper needs for participation, creativity, community, and idealism.