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Contact Center Management

Author: Jan Smets

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Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.

Technical information
ISBN 9789401454100
Published: 2018
Language In English
Format Soft cover
Pages 286 pg
Publisher LANNOO
Added: 28.01.2019

Out of stock

Category TOP

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